Contact VIVO CARS LTD
Get in touch with VIVO CARS LTD for all your vehicle rental inquiries, booking requests, or support needs. Our team is committed to delivering prompt, friendly assistance for drivers across the UK.
Customer service hours
We aim to respond to all messages as quickly as possible.
- Monday – Friday
- 08:00 – 18:00
- Saturday
- 09:00 – 14:00
- Sunday & UK public holidays
- Closed
For urgent questions before or during your rental, please call us directly during opening hours.
Online contact & booking inquiry form
Use the form below to submit your inquiry, request availability, or ask for help completing a booking. Our staff will get back to you promptly with answers or next steps.
Booking assistance & rental support
We are here to guide you step by step, from choosing a vehicle to dropping it back at our Birmingham office.
Help completing a reservation
Need help choosing between vehicle options, understanding mileage limits, or confirming ID and deposit requirements? Contact our booking team for clear, friendly guidance.
- Browse vehicle options on the vehicles and categories pages.
- Check indicative pricing on the pricing page.
- Use this form or the booking page to request availability.
Support before & during your hire
For questions about your upcoming rental or support while you have a vehicle on hire, please contact us by phone or email for immediate assistance during our working hours.
For full details on rental conditions, deposits, insurance, and driver eligibility, please see our Terms and Conditions and Support pages.
Customer feedback
We value every experience with VIVO CARS LTD. Whether you want to compliment a member of staff or suggest improvements, please share your thoughts.
Feedback helps us improve our service for all customers. You can submit it using the form above or share it alongside a review on our testimonials page.
Need help choosing the right vehicle?
Explore sample vehicles, use our practical guidance, and then contact us if you would like personalised suggestions based on your journey, passengers, and budget.
Prefer to speak to someone directly?
Our Birmingham-based team is here to help during office hours. Outside of these times, please leave a message or send us an email and we will respond as soon as we reopen.
Phone: +447346322008
Email: [email protected]