Booking Your Vehicle
Begin your rental journey with VIVO CARS LTD
Complete the secure booking form to reserve your preferred vehicle and rental dates. Our UK-based team confirms requests quickly and works to match your schedule.
How online booking works
Booking with VIVO CARS LTD is designed to be clear, quick, and convenient. Choose your vehicle category, select dates, confirm availability, and customise your hire – all from one straightforward page.
- Choose your vehicle category – cars and light motor vehicles for leisure, business, or travel.
- Check real-time availability for your dates and preferred collection time.
- Personalise your rental with locations, duration, and optional extras.
- Review transparent pricing before sending your booking request.
What happens after you submit the form?
We combine secure online details with a personal confirmation from our team.
- Instant acknowledgement – you see an on-screen confirmation of your request.
- Availability check – our system and team verify your chosen vehicle and dates.
- Booking confirmation – we contact you with confirmation and payment instructions.
- Vehicle handover – collect your vehicle at the agreed time and location with required documentation.
Choose your vehicle category
Select from well-maintained vehicles suitable for day trips, weekend getaways, business meetings, and temporary transport across the UK.
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City & Compact Cars
Fuel-efficient and easy to park – ideal for urban driving, short commutes, or quick appointments.
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Family & Comfort Vehicles
Spacious interiors and comfort-focused features for family journeys and longer trips.
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Executive & Business Travel
Modern, professional vehicles tailored to client meetings, corporate visits, and airport transfers.
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Light Motor Vehicles
Practical options for light transport needs and equipment moves within UK driving regulations.
Check availability for your dates
Before you confirm your booking, we verify that your chosen vehicle type is available for your requested period.
- Enter pick-up and drop-off dates in the booking form.
- Tell us your preferred vehicle category and any alternatives.
- We confirm availability and options before payment.
For urgent same-day or next-day rentals, please also call us on +447346322008.
Personalise your rental
Use the booking form to shape your rental around your journey. Clear information helps us prepare the right vehicle and support for you.
- Pickup & return – specify preferred locations and times.
- Rental duration – from single days to longer periods, subject to availability.
- Add-on options – request child seats, GPS, additional driver review, or other practical extras.
- Special notes – share accessibility needs, business requirements, or specific timing.
Transparent pricing details
We outline costs clearly before you agree to proceed.
- Indicative daily or weekly rate for your selected category.
- Estimated mileage allowances where applicable.
- Costs for optional extras such as seats or navigation.
- Taxes and applicable charges included in your quote.
There are no hidden fees. Any deposits, insurance options, or additional charges are explained before you confirm your booking. For detailed pricing tables, visit our dedicated Pricing page.
Step-by-step booking process
From your initial enquiry to driving away, each stage is structured to be clear, compliant, and convenient.
- Submit your booking request – complete the secure form with key details.
- Verification & confirmation – we confirm vehicle availability and rental terms.
- Payment & documents – follow our guidance for payment and required ID and licence checks.
- Vehicle handover – collect your vehicle with a brief condition check and rental overview.
- Support during your rental – our team is available for questions and assistance.
Customer support at every stage
Our support team is based in the UK and available to help with booking questions, changes, and special requirements.
- Ask about driver requirements and documentation.
- Adjust dates, locations, or vehicle category where possible.
- Get assistance if your plans change during the rental period.
For detailed support options, you can also visit our Support page.
Secure online booking form
Your details are handled securely and used only to manage your vehicle rental in line with UK privacy standards. Required fields are marked with an asterisk (*).
Frequently asked booking questions
Do I need to pay a deposit to secure my booking?
In many cases, a deposit or pre-authorisation is required before the vehicle is released. Any deposit requirements will be explained clearly in your booking confirmation, including the amount and when it is returned.
Can I change or cancel my booking?
Changes and cancellations are possible subject to availability and our rental conditions. Contact us as soon as your plans change so we can advise on any applicable charges or options. Our full terms are available on the Terms and Conditions page.
What driver documents are required?
Typically, you will need a valid driving licence, proof of identity, and in some cases proof of address. We will outline the exact documents in your booking confirmation. Please ensure all information is accurate and up to date.
Is insurance included in the price?
Basic cover is usually included, with options to adjust excess levels or add additional cover depending on your needs. Full details will be shared in your quote and confirmation so you can make an informed decision.
Can more than one person drive the vehicle?
Additional drivers may be possible following documentation and eligibility checks. Please select the relevant option in the booking form and we will confirm availability and any associated costs.
For more detailed guidance on rental conditions and customer support, visit our dedicated Support page.
Contact & location details
If you would like to discuss your booking before submitting the form, you can reach our team using the details below.
- Telephone
- +447346322008
- [email protected]
- Head office address
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VIVO CARS LTD
22 Athole Street
Birmingham
England
B12 0DA - Online support
- For guidance on existing or upcoming rentals, please refer to our Support and Contact Us pages.